Relationship Marketing, Emotional Intelligence and Performance

Troy Heffernan, Grant O'Neill, Antonio Travaglione, Mark Morrison

Research output: Book chapter/Published conference paperConference paper

Original languageEnglish
Title of host publicationBroadening the boundaries
EditorsSharon Purchase
Place of PublicationPerth, Australia
PublisherThe University of Western Australia
Pages20-27
Number of pages8
ISBN (Electronic)064645546X
Publication statusPublished - 2005
EventAustralian and New Zealand Marketing Academy (ANZMAC) Conference - Fremantle, Perth, Australia
Duration: 05 Dec 200607 Dec 2006

Conference

ConferenceAustralian and New Zealand Marketing Academy (ANZMAC) Conference
CountryAustralia
Period05/12/0607/12/06

Cite this

Heffernan, T., O'Neill, G., Travaglione, A., & Morrison, M. (2005). Relationship Marketing, Emotional Intelligence and Performance. In S. Purchase (Ed.), Broadening the boundaries (pp. 20-27). Perth, Australia: The University of Western Australia.
Heffernan, Troy ; O'Neill, Grant ; Travaglione, Antonio ; Morrison, Mark. / Relationship Marketing, Emotional Intelligence and Performance. Broadening the boundaries. editor / Sharon Purchase. Perth, Australia : The University of Western Australia, 2005. pp. 20-27
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year = "2005",
language = "English",
pages = "20--27",
editor = "Sharon Purchase",
booktitle = "Broadening the boundaries",
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Heffernan, T, O'Neill, G, Travaglione, A & Morrison, M 2005, Relationship Marketing, Emotional Intelligence and Performance. in S Purchase (ed.), Broadening the boundaries. The University of Western Australia, Perth, Australia, pp. 20-27, Australian and New Zealand Marketing Academy (ANZMAC) Conference, Australia, 05/12/06.

Relationship Marketing, Emotional Intelligence and Performance. / Heffernan, Troy; O'Neill, Grant; Travaglione, Antonio; Morrison, Mark.

Broadening the boundaries. ed. / Sharon Purchase. Perth, Australia : The University of Western Australia, 2005. p. 20-27.

Research output: Book chapter/Published conference paperConference paper

TY - GEN

T1 - Relationship Marketing, Emotional Intelligence and Performance

AU - Heffernan, Troy

AU - O'Neill, Grant

AU - Travaglione, Antonio

AU - Morrison, Mark

N1 - Imported on 03 May 2017 - DigiTool details were: publisher = Perth, Australia: The University of Western Australia, 2005. editor/s (773b) = Dr Sharon Purchase; Event dates (773o) = 5-7 December, 2006; Parent title (773t) = Australian and New Zealand Marketing Academy (ANZMAC) Conference.

PY - 2005

Y1 - 2005

M3 - Conference paper

SP - 20

EP - 27

BT - Broadening the boundaries

A2 - Purchase, Sharon

PB - The University of Western Australia

CY - Perth, Australia

ER -

Heffernan T, O'Neill G, Travaglione A, Morrison M. Relationship Marketing, Emotional Intelligence and Performance. In Purchase S, editor, Broadening the boundaries. Perth, Australia: The University of Western Australia. 2005. p. 20-27