Rethinking the role of technology in virtual teams in light of COVID-19

Mark Frost, Sophia Duan

Research output: Book chapter/Published conference paperConference paperpeer-review

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Abstract

The use of virtual teams by organisations has grown tremendously as a strategic response to COVID-19. However, the concept of virtual teams is not something new, with many businesses over the past three decades gradually incorporating virtual and/or dispersed teams into their processes. Research on virtual teams has followed that of co-located face-to-face teams through lenses such as trust, communication, teamwork, leadership and collaboration. This paper introduces a new paradigm for examining the development of virtual teams, arguably one that would facilitate the consideration of technology as part of the virtual teams with embedded technology within an organisation through an innovation framework.
Original languageEnglish
Title of host publicationAustralasian Conference of Information Systems
PublisherAIS Electronic Library
Number of pages7
Publication statusPublished - 27 Feb 2021

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