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Mental health has long held a stigma that has made it difficult for people to seek help. Community-based socially responsible online interconnectivity and increased access are central themes underpinning the successful delivery of recovery orientated health care models and better mental health outcomes in regional Australia. An interpretivist study involving 27 clinicians and 13 clients sought to determine how future expenditure on ehealth could improve mental health treatment and service provision in the western Murray Darling Basin. A key implication of the study is that through the use of targeted ehealth strategies it is possible to increase both the accessibility of information and quality of service provision whilst returning best value to Government. Another is that connectivity through the use of multiple access points, such as information kiosks in community centres, have the ability to mitigate isolation, improve information flow and interaction, as well as mitigate rising costs.
Original languageEnglish
Title of host publication25th Proceedings for the Australasian Conference on Information Systems (ACIS)
Place of PublicationAuckland, NZ
PublisherAuckland University of Technology
Number of pages8
Publication statusPublished - 2014
Event25th Australasian Conference on Information Systems: ACIS 2014 - Auckland University of Technology, Auckland, New Zealand
Duration: 08 Dec 201410 Dec 2014


Conference25th Australasian Conference on Information Systems
Abbreviated titleIntegral IS: The Embedding of Information Systems in Business, Government and Society
Country/TerritoryNew Zealand
Internet address


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