Speech Interface: An Enhancer to the Acceptance of M-Commerce Applications

Yandong Fan; Anthony Saliba; Elizabeth Kendall; Jan Newmarch

Speech Interface: An Enhancer to the Acceptance of M-Commerce Applications

Yandong Fan, Anthony Saliba, Elizabeth Kendall, Jan Newmarch

Research output: Book chapter/Published conference paper › Conference paper › peer-review

Abstract

Speech interfaces have become increasingly popular to support mobile commerce. While interface frameworks and dialogue management have been well-studied, there is a lack of analytical research on the acceptance of speech-enabled m-commerce services. In this paper, we propose a framework to explain the acceptance of m-commerce from the consumers? perspective. The framework incorporates value propositions of m-service into a service acceptance model derived from a meta-analysis. The significance of a speech interface to m-commerce is evaluated and confirmed in line with the proposed framework. Strategies for developing speech-enabled applications are also suggested.

Original language	English
Title of host publication	ICMB'05
Editors	Wayne Brookes
Place of Publication	USA
Publisher	IEEE
Pages	445-451
Number of pages	7
ISBN (Electronic)	0769523676
Publication status	Published - 2005
Event	IEEE International Conference on Mobile Business (ICMB) - Sydney, Australia Duration: 11 Jul 2005 → 13 Jul 2005

Conference

Conference	IEEE International Conference on Mobile Business (ICMB)
Country/Territory	Australia
Period	11/07/05 → 13/07/05

Cite this

@inproceedings{7cc09109599f40d08b4f069e459023ab,

title = "Speech Interface: An Enhancer to the Acceptance of M-Commerce Applications",

abstract = "Speech interfaces have become increasingly popular to support mobile commerce. While interface frameworks and dialogue management have been well-studied, there is a lack of analytical research on the acceptance of speech-enabled m-commerce services. In this paper, we propose a framework to explain the acceptance of m-commerce from the consumers? perspective. The framework incorporates value propositions of m-service into a service acceptance model derived from a meta-analysis. The significance of a speech interface to m-commerce is evaluated and confirmed in line with the proposed framework. Strategies for developing speech-enabled applications are also suggested.",

keywords = "Consumer acceptance, Human factors, M-commerce, Mobile, Speech interfaces, Usability",

author = "Yandong Fan and Anthony Saliba and Elizabeth Kendall and Jan Newmarch",

note = "Imported on 03 May 2017 - DigiTool details were: publisher = USA: IEEE, 2005. editor/s (773b) = Wayne Brookes; Event dates (773o) = 11-13 July 2005; Parent title (773t) = IEEE International Conference on Mobile Business (ICMB).; IEEE International Conference on Mobile Business (ICMB) ; Conference date: 11-07-2005 Through 13-07-2005",

year = "2005",

language = "English",

pages = "445--451",

editor = "Wayne Brookes",

booktitle = "ICMB'05",

publisher = "IEEE",

}

TY - GEN

T1 - Speech Interface

T2 - IEEE International Conference on Mobile Business (ICMB)

AU - Fan, Yandong

AU - Saliba, Anthony

AU - Kendall, Elizabeth

AU - Newmarch, Jan

N1 - Imported on 03 May 2017 - DigiTool details were: publisher = USA: IEEE, 2005. editor/s (773b) = Wayne Brookes; Event dates (773o) = 11-13 July 2005; Parent title (773t) = IEEE International Conference on Mobile Business (ICMB).

PY - 2005

Y1 - 2005

N2 - Speech interfaces have become increasingly popular to support mobile commerce. While interface frameworks and dialogue management have been well-studied, there is a lack of analytical research on the acceptance of speech-enabled m-commerce services. In this paper, we propose a framework to explain the acceptance of m-commerce from the consumers? perspective. The framework incorporates value propositions of m-service into a service acceptance model derived from a meta-analysis. The significance of a speech interface to m-commerce is evaluated and confirmed in line with the proposed framework. Strategies for developing speech-enabled applications are also suggested.

AB - Speech interfaces have become increasingly popular to support mobile commerce. While interface frameworks and dialogue management have been well-studied, there is a lack of analytical research on the acceptance of speech-enabled m-commerce services. In this paper, we propose a framework to explain the acceptance of m-commerce from the consumers? perspective. The framework incorporates value propositions of m-service into a service acceptance model derived from a meta-analysis. The significance of a speech interface to m-commerce is evaluated and confirmed in line with the proposed framework. Strategies for developing speech-enabled applications are also suggested.

KW - Consumer acceptance

KW - Human factors

KW - M-commerce

KW - Mobile

KW - Speech interfaces

KW - Usability

M3 - Conference paper

SP - 445

EP - 451

BT - ICMB'05

A2 - Brookes, Wayne

PB - IEEE

CY - USA

Y2 - 11 July 2005 through 13 July 2005

ER -

Speech Interface: An Enhancer to the Acceptance of M-Commerce Applications

Abstract

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