Speech Interface: An Enhancer to the Acceptance of M-Commerce Applications

Yandong Fan, Anthony Saliba, Elizabeth Kendall, Jan Newmarch

Research output: Book chapter/Published conference paperConference paperpeer-review


Speech interfaces have become increasingly popular to support mobile commerce. While interface frameworks and dialogue management have been well-studied, there is a lack of analytical research on the acceptance of speech-enabled m-commerce services. In this paper, we propose a framework to explain the acceptance of m-commerce from the consumers? perspective. The framework incorporates value propositions of m-service into a service acceptance model derived from a meta-analysis. The significance of a speech interface to m-commerce is evaluated and confirmed in line with the proposed framework. Strategies for developing speech-enabled applications are also suggested.
Original languageEnglish
Title of host publicationICMB'05
EditorsWayne Brookes
Place of PublicationUSA
Number of pages7
ISBN (Electronic)0769523676
Publication statusPublished - 2005
EventIEEE International Conference on Mobile Business (ICMB) - Sydney, Australia
Duration: 11 Jul 200513 Jul 2005


ConferenceIEEE International Conference on Mobile Business (ICMB)


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