Stakeholder responses to a social and environmental reporting model for the credit union sector

Organisation in the credit union sector, like those in many other business sectors, continue to grapple with expectations that they will report on their social and environmental impacts. However, currently there is no single recognised conceptual framework for meaningful and consistent reporting of these impacts. To address this issue, a reporting model for the Australian credit union sector is proposed in this chapter. A fundamental component of this model is the notion of achieving a congruence between social and environmental information and financial information to be included in the respective reports. In particular, this chapter focuses on the reactions of management, directors and regulators in the credit union sector to the proposed reporting model.A discussion of the literature pertaining to the reporting of social and environmental data by organisations is offered, prior to a brief overview of the credit union sector. The initial model is then described, and the reactions to the model by stakeholders involved in decisions on reporting are discussed, prior to presentation of the revised model.