Steering the ship: Strong leadership for transformative change in aged care navigation

Research output: Other contribution to conferenceAbstractpeer-review

Abstract

Aims
To investigate the stressors that are experienced by residential aged care managers that lead to burnout.
Method
A scoping review was undertaken using the following five databases, CINAHL, MEDLINE, EMCARE, SCOPUS, and INFORMIT. The first review of title and abstracts was conducted by three authors to determine eligibility, using the program JBI SUMARI to manage the process. During the second review two authors were involved in the screening of each full text article and where disagreement occurred, a collaborative conversation took place until consensus was achieved.
Results
An initial search found 275 articles, of which 5 articles met the inclusion criteria for final review. Studies showed that burnout in residential aged care managers was influenced by a variety of stressors. Stressors identified in the literature were analysed and grouped into the following categories: Responsibilities, Reaction, and Regulation. These groups encapsulated risk factors for burnout in residential aged care managers, which supports the original work conducted on burnout by Maslach and Leiter (1997).
Conclusion
Studies on burnout in residential aged care managers can be assigned to environmental stressors, that are situational and organisational, and are outside the control of the individual (Maslach, 2003). Residential aged care managers experiencing burnout has a direct impact on the quality of care provided to residents (Iaconi et al., 2022; Hower et al., 2021). Another possible consequence is the increased risk of adverse health outcomes for residents (Hower et al., 2021) and a negative impact on staff outcomes (Iaconi et al., 2022). Consequently, this may also lead to an early departure from the nursing profession (Hower et al., 2021). Strategies that support residential aged care managers to manage and lessen the phenomenon of burnout requires further exploration.
Keywords – Aged, burnout, professional, leadership

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