Study of organizational culture and its influence on organizational commitment in manufacturing companies in Malaysia

Chai Huat Seow

Research output: ThesisDoctoral Thesis

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Abstract

The objective of this study is to examine the influence of organizational culture on organizational commitment in Western, Asian and Malaysian manufacturing firms operating in Malaysia. A quantitative research design was used, based on variables extracted from Hofstede's six organizational culture dimensions and O'Reily's three levels of organizational commitment. A total of 110 managers returned the questionnaires, a response rate of 45.5 percent working for Western companies, and a 27.3 percent response working for Asian and Malaysian companies. The findings of this study indicated that Western companies have more process, job, parochial, open, loose, and normative oriented cultures. Asian and Malaysian companies adopt a more results oriented approach, as well as employee and professional cultural orientation. Asian companies are similar to the Western companies in terms of open, loose, and normative cultural orientation. Malaysian companies differ, with cultures of closed, tight, and pragmatic orientation. In general, it can be concluded that Western, Asian, and Malaysian companies significantly differ in organizational culture, particularly in terms of process versus result, employee versus job, parochial versus professional, open versus closed and normative versus pragmatic orientations. The results also indicated that there are significant influence of organizational culture on organizational commitment for companies operating in Malaysia. These include: Process, professional and pragmatic cultural orientations yield higher compliance commitment. Normative orientation leads to higher identification commitment.
Original languageEnglish
QualificationDoctor of Business Administration
Awarding Institution
  • Charles Sturt University
Supervisors/Advisors
  • Haji Ali, Juhary, Principal Supervisor, External person
Award date16 Jul 2009
Place of PublicationAustralia
Publisher
Publication statusPublished - 2009

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