Taking a Positive Approach to Change Management in LIM Organisations: The Role of Appreciative Inquiry

This project for the Doctor of Information Management has two stages. The first stage was the application of the Discovery phase of the AI cycle applied as part of change management workshops involving the CSIRO Information Management & Technology (IM&T) Library and Records staff in February 2007. Building on this foundation work, the second stage was the application of the full AI 4-D model in the development of a Professional Development strategy for the CSIRO IM&T Library Services team as a means of enabling staff to be agile with regards to their professional skills in an ever-changing work environment. The outcomes of these applications of AI are presented here along with recommendations for further research and implications for LIM organisations utilizing AI as a positive change management technique.