The big match: Client expectations vs satisfaction

Rosemary Black, Alice Crabtree, Betty Weiler

Research output: Book chapter/Published conference paper › Conference paper

Original language	English
Title of host publication	Procedings of Interpretation Australia Association and Heritage Interpretation International 5th World Congress
Pages	51
Publication status	Published - 2001

Cite this

@inproceedings{d9732bbc524d4becb1511c92b060a269,

title = "The big match: Client expectations vs satisfaction",

author = "Rosemary Black and Alice Crabtree and Betty Weiler",

year = "2001",

language = "English",

pages = "51",

booktitle = "Procedings of Interpretation Australia Association and Heritage Interpretation International 5th World Congress",

}