The ethics of inherent trust in care robots for the elderly

Research output: Book chapter/Published conference paperConference paper

1 Citation (Scopus)

Abstract

The way elderly care is delivered is changing. Attempts are being made to accommodate the increasing number of elderly, and the decline in the number of people available to care for them, with care robots. This change introduces ethical issues into robotics and healthcare. The two-part study (heuristic evaluation and survey) reported here examines a phenomenon which is a result of that change. The phenomenon rises out of a contradiction. All but 2 (who were undecided) of the 12 elderly survey respondents, out of the total of 102 respondents, wanted to be able to change how the presented care robot made decisions and 7 of those 12 elderly wanted to be able to examine its decision making process so as to ensure the care provided is personalized. However, at the same time, 34% of the elderly participants said they were willing to trust the care robot inherently, compared to only 16% of the participants who were under fifty. Additionally, 66% of the elderly respondents said they were very likely or likely to accept and use such a care robot in their everyday lives. The contradiction of inherent trust and simultaneous wariness about control gives rise to the phenomenon: elderly in need want control over their care to ensure it is personalized, but many may desperately take any help they can get. The possible causes, and ethical implications, of this phenomenon are the focus of this paper.
Original languageEnglish
Title of host publicationThis Changes Everything – ICT and Climate Change
Subtitle of host publicationWhat Can We Do? - 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, Held at the 24th IFIP World Computer Congress, WCC 2018, Proceedings
EditorsKai Kimppa, Louise Leenen, Charles Ess, David Kreps
PublisherSpringer
Pages314-328
Number of pages15
ISBN (Print)9783319996042
DOIs
Publication statusE-pub ahead of print - 26 Aug 2018
Event13th IFIP TC 9 International Conference on Human Choice and Computers, HCC 2018 Held at the 24th IFIP World Computer Congress, WCC 2018 - Poznan University of Technology, Poznan, Poland
Duration: 19 Sep 201821 Sep 2018
http://www.ifiptc9.org/hcc13/ (conference website)
http://hcc13.net/programme/#1 (Conference program)

Publication series

NameIFIP Advances in Information and Communication Technology
Volume537
ISSN (Print)1868-4238

Conference

Conference13th IFIP TC 9 International Conference on Human Choice and Computers, HCC 2018 Held at the 24th IFIP World Computer Congress, WCC 2018
CountryPoland
CityPoznan
Period19/09/1821/09/18
Internet address

Fingerprint

Robots
Robotics
Decision making
Robot

Cite this

Poulsen, A., Burmeister, O. K., & Kreps, D. (2018). The ethics of inherent trust in care robots for the elderly. In K. Kimppa, L. Leenen, C. Ess, & D. Kreps (Eds.), This Changes Everything – ICT and Climate Change: What Can We Do? - 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, Held at the 24th IFIP World Computer Congress, WCC 2018, Proceedings (pp. 314-328). (IFIP Advances in Information and Communication Technology; Vol. 537). Springer. https://doi.org/10.1007/978-3-319-99605-9_24
Poulsen, Adam ; Burmeister, Oliver K. ; Kreps, David. / The ethics of inherent trust in care robots for the elderly. This Changes Everything – ICT and Climate Change: What Can We Do? - 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, Held at the 24th IFIP World Computer Congress, WCC 2018, Proceedings. editor / Kai Kimppa ; Louise Leenen ; Charles Ess ; David Kreps. Springer, 2018. pp. 314-328 (IFIP Advances in Information and Communication Technology).
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Poulsen, A, Burmeister, OK & Kreps, D 2018, The ethics of inherent trust in care robots for the elderly. in K Kimppa, L Leenen, C Ess & D Kreps (eds), This Changes Everything – ICT and Climate Change: What Can We Do? - 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, Held at the 24th IFIP World Computer Congress, WCC 2018, Proceedings. IFIP Advances in Information and Communication Technology, vol. 537, Springer, pp. 314-328, 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC 2018 Held at the 24th IFIP World Computer Congress, WCC 2018, Poznan, Poland, 19/09/18. https://doi.org/10.1007/978-3-319-99605-9_24

The ethics of inherent trust in care robots for the elderly. / Poulsen, Adam; Burmeister, Oliver K.; Kreps, David.

This Changes Everything – ICT and Climate Change: What Can We Do? - 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, Held at the 24th IFIP World Computer Congress, WCC 2018, Proceedings. ed. / Kai Kimppa; Louise Leenen; Charles Ess; David Kreps. Springer, 2018. p. 314-328 (IFIP Advances in Information and Communication Technology; Vol. 537).

Research output: Book chapter/Published conference paperConference paper

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N2 - The way elderly care is delivered is changing. Attempts are being made to accommodate the increasing number of elderly, and the decline in the number of people available to care for them, with care robots. This change introduces ethical issues into robotics and healthcare. The two-part study (heuristic evaluation and survey) reported here examines a phenomenon which is a result of that change. The phenomenon rises out of a contradiction. All but 2 (who were undecided) of the 12 elderly survey respondents, out of the total of 102 respondents, wanted to be able to change how the presented care robot made decisions and 7 of those 12 elderly wanted to be able to examine its decision making process so as to ensure the care provided is personalized. However, at the same time, 34% of the elderly participants said they were willing to trust the care robot inherently, compared to only 16% of the participants who were under fifty. Additionally, 66% of the elderly respondents said they were very likely or likely to accept and use such a care robot in their everyday lives. The contradiction of inherent trust and simultaneous wariness about control gives rise to the phenomenon: elderly in need want control over their care to ensure it is personalized, but many may desperately take any help they can get. The possible causes, and ethical implications, of this phenomenon are the focus of this paper.

AB - The way elderly care is delivered is changing. Attempts are being made to accommodate the increasing number of elderly, and the decline in the number of people available to care for them, with care robots. This change introduces ethical issues into robotics and healthcare. The two-part study (heuristic evaluation and survey) reported here examines a phenomenon which is a result of that change. The phenomenon rises out of a contradiction. All but 2 (who were undecided) of the 12 elderly survey respondents, out of the total of 102 respondents, wanted to be able to change how the presented care robot made decisions and 7 of those 12 elderly wanted to be able to examine its decision making process so as to ensure the care provided is personalized. However, at the same time, 34% of the elderly participants said they were willing to trust the care robot inherently, compared to only 16% of the participants who were under fifty. Additionally, 66% of the elderly respondents said they were very likely or likely to accept and use such a care robot in their everyday lives. The contradiction of inherent trust and simultaneous wariness about control gives rise to the phenomenon: elderly in need want control over their care to ensure it is personalized, but many may desperately take any help they can get. The possible causes, and ethical implications, of this phenomenon are the focus of this paper.

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Poulsen A, Burmeister OK, Kreps D. The ethics of inherent trust in care robots for the elderly. In Kimppa K, Leenen L, Ess C, Kreps D, editors, This Changes Everything – ICT and Climate Change: What Can We Do? - 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, Held at the 24th IFIP World Computer Congress, WCC 2018, Proceedings. Springer. 2018. p. 314-328. (IFIP Advances in Information and Communication Technology). https://doi.org/10.1007/978-3-319-99605-9_24