The quality of information received by parents of children with chronic ill health attending hospitals as indicated by measures of illness uncertainty

Nabeel Al-Yateem, Charles Docherty, Hanan Altawil, Muna Al-Tamimi, Alaa Ahmad

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

The effectiveness of communication can be defined in terms of one of its outcomes: the uncertainty that it eliminates. Clear unambiguous communication is important for the parents of children to help them understand problems, explore alternative solutions and help make decisions. Persistent uncertainty is known to produce anxiety, unpredictable responses, emotional distress and poor quality of life. The uncertainty experienced by parents is one indicator of quality in the healthcare system which could have diagnostic and predictive value.
Original languageEnglish
Pages (from-to)839-849
Number of pages11
JournalScandinavian Journal of Caring Sciences
Volume31
Issue number4
Early online date2016
DOIs
Publication statusPublished - Dec 2017

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