'The rehab journey': Developing a flash card resource to educate paediatric rehabilitation patients about aspects of their recovery - a designer's perspective

Using visuals to communicate with young patients is an effective alternative to the complexity of verbal or written information. However, producing communication materials for paediatric rehabilitation patients is difficult. How can meaningful visuals be developed by clinical staff who do not have the required technical skills, or by designers who do not have the domain-specific knowledge or patient empathy required to produce holistic content? This paper posits that multidisciplinary collaboration offers a solution, with an emphasis on bringing together designers and health professionals. Within this team, the designer functions as visual expert and the health professional as patient advocate, thus enabling domain-specific information to be made visible by good design. By merging knowledge bases a holistic approach to patient education can be achieved.