The role of strategic conversations with stakeholders in the formation of corporate social responsibility strategy

Morgan P. Miles, Linda S. Munilla, Jenny Darroch

Research output: Contribution to journalArticlepeer-review

95 Citations (Scopus)

Abstract

This paper explores the role of strategic conversations in corporate social responsibility (CSR) strategy formation. The authors suggest that explicitly engaging stakeholders in the CSR strategy-making process, through the mechanism of strategic conversations, will minimize future stakeholder concerns and enhance CSR strategy making. In addition, suggestions for future research are offered to enable a better understanding of effective strategic conversation processes in CSR strategy making and the resulting performance outcomes.

Original languageEnglish
Pages (from-to)195-205
Number of pages11
JournalJournal of Business Ethics
Volume69
Issue number2
DOIs
Publication statusPublished - Dec 2006

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