Theories of communication

Rola Ajjawi, Charlotte Rees

    Research output: Book chapter/Published conference paperChapter in textbook/reference bookpeer-review


    Communication and language are the essential ingredients through which human beings understand and transform the realities in which they live. Communication is not just about two or more people exchanging information; it is concerned with the negotiation of relationships and all the complexities inherent in those relationships, such as identity, power and culture. In this chapter, we begin by summarising two models of communication, the linear and the transactional models. We then explore in more detail important contextual influences on face-to-face communication at three different levels: the personal, the cultural and the structural. We end the chapter with an attempt to bridge the theory'practice gap by providing some brief recommendations about effective face-toface communication within healthcare settings.
    Original languageEnglish
    Title of host publicationCommunication in the health sciences
    Place of PublicationSouth Melbourne, VIC
    PublisherOxford University Press
    Number of pages9
    ISBN (Print)9780195579048
    Publication statusPublished - 2012


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