Through the looking glass for librarians: a training lens to improve and fast track learning of databases

This paper discusses literature relevant to training issues in database use for public librarians and then presents the method for the project, along with the findings of the initial fieldwork: the results of the observation of skills in a sample group and the investigation of self-perceived skills and training needs in the same group. It concludes with the outline of the training modules which are proposed. These modules will use a 'lens' to improve and fast track learning of databases. Strong links have been made between staff with effective levels of training and successful electronic library service implementation, or even the success or failure of the information service in general. This article discusses literature relevant to training issues in database use for public librarians, including the impact of training on library and service development; the need for online database training; and possible approaches to training. The method for the project is then presented, along with the findings of the initial fieldwork: the results of the observation of skills in a sample group and the investigation of self-perceived skills and training needs in the same group. The paper concludes with the outline of the training modules which are proposed. These modules will use a 'lens' to improve and fast track learning of databases. The researchers believe that, with the aid of the 'lens', librarians can master any new database, including its idiosyncrasies, very quickly. In this way, librarians should gain more confidence in working with databases, and feel less stressed by the constant proliferation of interfaces and formats. Alternatively, the modules can be used to train new reference staff on the use of databases in general.