TY - JOUR
T1 - Time, terrain and trust
T2 - Impacts of rurality on case management in rural Australia
AU - Dellemain, Jozette
AU - Hodgkin, Suzanne
AU - Warburton, Jeni
N1 - Imported on 12 Apr 2017 - DigiTool details were: month (773h) = January; Journal title (773t) = Journal of Rural Studies. ISSNs: 0743-0167;
PY - 2017/1
Y1 - 2017/1
N2 - There is a ‘black hole’ in our understanding of case management practice with earlier studies identifying this as a particular concern for rural contexts. Using grounded theory methodology, focus groups were conducted with Australian rural case managers to understand how the rural context impacts on the provision of case management services. Findings identified behaviours associated with lengthy rural travel, stemming from a demand for constant output; lack of familiarity with the rural landscape combined with the loss of mobile communication, led to early feelings of trepidation for some women accessing rural spaces; lastly, building inter-agency relationships are critical to successful collaborative work, yet are threatened by lack of trust and frequent turnover of rural programs. Further exploration of these themes, in the international context, would be of benefit.
AB - There is a ‘black hole’ in our understanding of case management practice with earlier studies identifying this as a particular concern for rural contexts. Using grounded theory methodology, focus groups were conducted with Australian rural case managers to understand how the rural context impacts on the provision of case management services. Findings identified behaviours associated with lengthy rural travel, stemming from a demand for constant output; lack of familiarity with the rural landscape combined with the loss of mobile communication, led to early feelings of trepidation for some women accessing rural spaces; lastly, building inter-agency relationships are critical to successful collaborative work, yet are threatened by lack of trust and frequent turnover of rural programs. Further exploration of these themes, in the international context, would be of benefit.
KW - Case management; Focus groups; Grounded theory; Rural
U2 - 10.1016/j.jrurstud.2016.11.006
DO - 10.1016/j.jrurstud.2016.11.006
M3 - Article
VL - 49
SP - 50
EP - 57
JO - Journal of Rural Studies
JF - Journal of Rural Studies
SN - 0743-0167
ER -