TY - CHAP
T1 - Tour guides' perspectives on their work and life
T2 - A case study of Jordanian tour guides
AU - Aloudat, Areej Shabib
AU - Black, Rosemary
AU - Everett, Sally
N1 - Includes bibliographical references and index.
PY - 2020
Y1 - 2020
N2 - Despite advances in the study of tour guiding, there has been limited exploration of the work and life of tour guides, and even fewer studies seeking the views and perspectives of tour guides themselves. This study employed interpretive qualitative phenomenology. Twenty-nine Jordanian tour guides were interviewed to seek their perspectives on their work, motivations for becoming a guide, and the impact of their work on their private lives. The data analysis and interpretation revealed themes focusing on the mechanics of a working day, insurance expenses, unpredictable income, job anxiety, perceptions of guides themselves and by others, and the impact of tour guiding on their private lives. The outcomes of this study provide new understandings of the work-life experiences of tour guides from their perspective, and implications for the tourism industry. The study may be used as a steppingstone for further empirical investigation that could be replicated in different countries and cultural contexts.
AB - Despite advances in the study of tour guiding, there has been limited exploration of the work and life of tour guides, and even fewer studies seeking the views and perspectives of tour guides themselves. This study employed interpretive qualitative phenomenology. Twenty-nine Jordanian tour guides were interviewed to seek their perspectives on their work, motivations for becoming a guide, and the impact of their work on their private lives. The data analysis and interpretation revealed themes focusing on the mechanics of a working day, insurance expenses, unpredictable income, job anxiety, perceptions of guides themselves and by others, and the impact of tour guiding on their private lives. The outcomes of this study provide new understandings of the work-life experiences of tour guides from their perspective, and implications for the tourism industry. The study may be used as a steppingstone for further empirical investigation that could be replicated in different countries and cultural contexts.
UR - https://www.igi-global.com/book/cases-tour-guide-practices-alternative/244222
U2 - 10.4018/978-1-7998-3725-1.ch002
DO - 10.4018/978-1-7998-3725-1.ch002
M3 - Chapter (peer-reviewed)
SN - 9781799837251
SN - 9781799837268
T3 - Advances in Hospitality, Tourism, and the Services Industry (AHTSI)
SP - 18
EP - 38
BT - Cases on tour guide practices for alternative tourism
A2 - Yildrim, Gulsun
A2 - Ozbek, Ozlem
A2 - Caglar Kilinc, Ceyhun
A2 - Tarinc, Abdullah
PB - IGI Global
CY - Hershey PA, USA
ER -