Tour guiding research and scholarship: A review of 50 years of research

Betty Weiler, Rosemary Black, Monica Torland

Research output: Book chapter/Published conference paperConference paperpeer-review

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Abstract

Fifty years since the first publication on tour guiding it is timely to assess the state-of-the-art of theoretical and empirical research in this field to identify research strengths and opportunities. Based on a bibliometric and content analysis of 280 published scholarly works, a number of trends, patterns and gaps in tour guiding research were uncovered. About half were journal papers with the majority of authors based in either Australia or the US. Key themes were identified including the role of the guide as communicator/interpreter, the guide's contribution to sustainability, visitors' expectations of and satisfaction with their guide, and the use of tour guide training and other mechanisms for fostering quality. Most studies were located in Australia, China/Hong Kong/Taiwan, the US and Europe. In addition to highlighting the need for more theory when investigating tour guiding, many avenues for future research were identified that can underpin quality tour guiding practice.
Original languageEnglish
Title of host publicationProceedings of the 24th Annual Conference of the Council for Australasian University Tourism and Hospitality Education
Subtitle of host publicationTrends, Changes & Complexity
EditorsP Monica Chien
Place of PublicationBrisbane
PublisherUniversity of Queensland
Pages1181-1185
Number of pages5
ISBN (Electronic)9780987050755
Publication statusPublished - 2014
Event24th Annual Conference of the Council for Australasian University Tourism and Hospitality Education: CAUTHE 2014 - Sofitel Hotel, Brisbane, Australia
Duration: 10 Feb 201413 Feb 2014
http://cauthe.org/services/conferences/conference-2014/ (Conference website)

Conference

Conference24th Annual Conference of the Council for Australasian University Tourism and Hospitality Education
Abbreviated titleTourism and Hospitality in the Contemporary World: Trends, Changes and Complexity
Country/TerritoryAustralia
CityBrisbane
Period10/02/1413/02/14
OtherEach year CAUTHE holds a research conference which aims to: Bring together tourism, hospitality and events (TH&E) professionals from academia, government and business to promote informative, stimulating and challenging discussion on the latest issues in the field Discuss recent methodological innovations in the fields of TH&E Provide TH&E educators and researchers with an opportunity to receive feedback from peers to improve research quality and educational output Provide a vehicle for TH&E educators and researchers to establish dialogue with industry, government and community representatives.
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