Towards a cognition-based assessment protocol for user-centered design

Jemma Harris, Mark Wiggins, Ben Morrison, Natalie Morrison

Research output: Book chapter/Published conference paperConference paperpeer-review

Abstract

In usability testing there is often an emphasis on accurate and timely task performance without a systematic consideration of the appropriateness or otherwise of the cognitive skills and processes that lead to that behaviour. Consequently, this paper details how the constructs of cognitive complexity and cognitive load can explain the extent to which an end-user's interaction with the system is aligned with the expectations of the designer. We explain how these cognition-based concepts can be integrated into usability assessment protocols, allowing for targeted remedial strategies and minimum standards of competency to be identified.

Original languageEnglish
Title of host publicationProceedings of the 25th Australian Computer-Human Interaction Conference
Subtitle of host publicationAugmentation, Application, Innovation, Collaboration, OzCHI 2013
PublisherAssociation for Computing Machinery
Pages135-138
Number of pages4
ISBN (Print)9781450325257
DOIs
Publication statusPublished - Nov 2013
Event25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration, OzCHI 2013 - Adelaide, SA, Australia
Duration: 25 Nov 201329 Nov 2013

Publication series

NameProceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration, OzCHI 2013

Conference

Conference25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration, OzCHI 2013
CountryAustralia
CityAdelaide, SA
Period25/11/1329/11/13

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