Trust in leadership is vital for employee performance

Robert Sharkie

    Research output: Contribution to journalArticlepeer-review

    33 Citations (Scopus)

    Abstract

    Purpose ' This paper aims to contribute to the debate on employee performance by discussing the importance of trust in encouraging performance. Design/methodology/approach ' Based on a literature review of discretionary contributions to the organization and employee trust in their leaders. Findings ' There is strong evidence that the vulnerability of employees in the employment relationship has increased the importance of trust in encouraging employee extra-role behaviour outside their legal and contractual obligation. Research limitations/implications ' The importance of trust for employee behaviour has been well documented but the fragility of the psychological contract shows that discretionary extra-role behaviour will be context specific. Practical implications ' Organizations need employees to perform beyond expectations and this paper shows the importance of trust in encouraging this performance. Originality/value ' This paper is important for managers and academics because of the imperative of being able to access and then use the knowledge and skills of employees.
    Original languageEnglish
    Pages (from-to)491-498
    Number of pages8
    JournalManagement Research Review
    Volume32
    Issue number5
    DOIs
    Publication statusPublished - 2009

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