Understanding the factors influencing user acceptance of technology: A meta-analysis

Yandong Fan, Elizabeth Kendall, Anthony Saliba

Research output: Book chapter/Published conference paperConference paper

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Abstract

In the past three decades, many theories such as TAM, TPB, TRA, and IDT, have been proposedby researchers to understand the underlying factors that influence user acceptance of IT/IS and WWW technologies. The diversity of theoretical models has resulted in a long list of constructs that were claimed to influence user acceptance of technology. There is some overlap among the constructs, and the definition of the constructs has caused confusion. In addition, contradictory results have been reported across studies examining the aforementioned models. In order to disambiguate the existing studies, a meta-analysis of the relationships between user acceptance and five of its potential determinants has been carried out. This resulted in statistically significant associations for performance expectancy, effort expectancy, social influence, facilitating conditions and attitude. Further moderator analysis indicates that stage of adoption and role of subject are more effective moderators than type of technology and environment of study. These results have important implications for launch and marketing of technology.
Original languageEnglish
Title of host publication3rd Annual Hawaii International Conference on Social Sciences
Place of PublicationUSA
PublisherHISOCIAL
Pages1024-1037
Number of pages14
Publication statusPublished - 2005
EventHawaii International Conference on Social Sciences - Honolulu, United States
Duration: 16 Jun 200419 Jun 2004

Conference

ConferenceHawaii International Conference on Social Sciences
CountryUnited States
CityHonolulu
Period16/06/0419/06/04

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