@inproceedings{aab1b553f8e046f19a27711dce0c38ce,
title = "Understanding the Phenomenon of Customer Value: The Perspective of the Outsourced Services Provider",
author = "Philip Hadcroft and Denise Jarratt",
note = "Imported on 03 May 2017 - DigiTool details were: publisher = Dublin, Ireland: Irish Academy of Management, 2004. Event dates (773o) = 2-3 September 2004; Parent title (773t) = Irish Academy of Management Annual Conference. ISSNs: 1649-248X; ; Irish Academy of Management Annual Conference ; Conference date: 02-09-2004 Through 03-09-2004",
year = "2004",
language = "English",
pages = "30",
booktitle = "Understanding, Shaping, Managing Change",
publisher = "Irish Academy of Management",
}