Understanding the Phenomenon of Customer Value: The Perspective of the Outsourced Services Provider

Philip Hadcroft, Denise Jarratt

Research output: Book chapter/Published conference paperConference paper

Original languageEnglish
Title of host publicationUnderstanding, Shaping, Managing Change
Place of PublicationDublin, Ireland
PublisherIrish Academy of Management
Pages30
Number of pages1
Publication statusPublished - 2004
EventIrish Academy of Management Annual Conference - Dublin, Ireland, Ireland
Duration: 02 Sep 200403 Sep 2004

Conference

ConferenceIrish Academy of Management Annual Conference
CountryIreland
Period02/09/0403/09/04

Cite this

Hadcroft, P., & Jarratt, D. (2004). Understanding the Phenomenon of Customer Value: The Perspective of the Outsourced Services Provider. In Understanding, Shaping, Managing Change (pp. 30). Dublin, Ireland: Irish Academy of Management.
Hadcroft, Philip ; Jarratt, Denise. / Understanding the Phenomenon of Customer Value : The Perspective of the Outsourced Services Provider. Understanding, Shaping, Managing Change. Dublin, Ireland : Irish Academy of Management, 2004. pp. 30
@inproceedings{aab1b553f8e046f19a27711dce0c38ce,
title = "Understanding the Phenomenon of Customer Value: The Perspective of the Outsourced Services Provider",
author = "Philip Hadcroft and Denise Jarratt",
note = "Imported on 03 May 2017 - DigiTool details were: publisher = Dublin, Ireland: Irish Academy of Management, 2004. Event dates (773o) = 2-3 September 2004; Parent title (773t) = Irish Academy of Management Annual Conference. ISSNs: 1649-248X;",
year = "2004",
language = "English",
pages = "30",
booktitle = "Understanding, Shaping, Managing Change",
publisher = "Irish Academy of Management",

}

Hadcroft, P & Jarratt, D 2004, Understanding the Phenomenon of Customer Value: The Perspective of the Outsourced Services Provider. in Understanding, Shaping, Managing Change. Irish Academy of Management, Dublin, Ireland, pp. 30, Irish Academy of Management Annual Conference, Ireland, 02/09/04.

Understanding the Phenomenon of Customer Value : The Perspective of the Outsourced Services Provider. / Hadcroft, Philip; Jarratt, Denise.

Understanding, Shaping, Managing Change. Dublin, Ireland : Irish Academy of Management, 2004. p. 30.

Research output: Book chapter/Published conference paperConference paper

TY - GEN

T1 - Understanding the Phenomenon of Customer Value

T2 - The Perspective of the Outsourced Services Provider

AU - Hadcroft, Philip

AU - Jarratt, Denise

N1 - Imported on 03 May 2017 - DigiTool details were: publisher = Dublin, Ireland: Irish Academy of Management, 2004. Event dates (773o) = 2-3 September 2004; Parent title (773t) = Irish Academy of Management Annual Conference. ISSNs: 1649-248X;

PY - 2004

Y1 - 2004

M3 - Conference paper

SP - 30

BT - Understanding, Shaping, Managing Change

PB - Irish Academy of Management

CY - Dublin, Ireland

ER -

Hadcroft P, Jarratt D. Understanding the Phenomenon of Customer Value: The Perspective of the Outsourced Services Provider. In Understanding, Shaping, Managing Change. Dublin, Ireland: Irish Academy of Management. 2004. p. 30