User needs and e-Government accessibility: The future impact of WCAG 2.0

Shane Anderson; Paul Bohman; Oliver Burmeister; Gian Sampson-Wild

doi:10.1007/b95185

User needs and e-Government accessibility: The future impact of WCAG 2.0

Shane Anderson, Paul Bohman, Oliver Burmeister, Gian Sampson-Wild

Research output: Contribution to journal › Article › peer-review

11 Citations (Scopus)

54 Downloads (Pure)

Abstract

Governments in many countries require that government Web content adhere to international accessibility standards, in addition to specific national standards. The Web Content Accessibility Guidelines (WCAG) version 2.0 will set a new standard for Web accessibility. The implications of WCAG 2.0 for eGovernment sites in two nations, the United States of America and Australia, are considered. While the needs of all users are important when determining accessibility and usability requirements of sites, the particular needs of people with cognitive impairments are considered in greater detail, as an example to designers that people with disabilities are a heterogeneous group, where one solution does not fit all.

Original language	English
Pages (from-to)	289-304
Number of pages	16
Journal	Lecture Notes in Computer Science
Volume	3196
Issue number	2004
DOIs	https://doi.org/10.1007/b95185
Publication status	Published - 2004

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10.1007/b95185

eGovernment Accessibility FINAL.docAccepted author manuscript, 169 KB

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User needs and e-Government accessibility: The future impact of WCAG 2.0

Abstract

UN SDGs

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