Using mixed methods to develop and implement a work sampling tool in residential aged care

Despite chronic workforce problems associated with recruitment and retention of care staff in rural residential aged care facilities, there are few research studies that provide methodological guidance on how to investigate care practices. Developing an understanding of workflow and work practices is core to providing solutions in an environment of complexity and change. Based on the authors' experiences, the purpose of this paper is to document an embedded mixed methods design providing an example of how to best capture the multi-focused work practices in residential aged care. Detail is provided on the development and implementation of a work sampling tool, along with the collection of qualitative contextual data. Processes and challenges involved are highlighted to offer a way forward for future research.