Working around ERPs in technological universities

Simon Kitto, Vaughan Higgins

Research output: Contribution to journalArticle

12 Citations (Scopus)

Abstract

This article explores the work-arounds through which an Enterprise Resource Planning (ERP) software system is implemented within an Australian University. We argue that while resistance is significant, the process of working around a technology can have ambiguous effects in terms of how users'in this case academics'are governed and govern themselves. Drawing upon Andrew Barry's Foucauldian-inspired work on ''technological zones,'' we show how attempts to work-around the ERP contributed to the creation of an alternative technological zone based on cultural discourses of academic freedom aimed at resisting the standardized programs of action inscribed within the university-wide ERP. However, we demonstrate also that these work-arounds resulted in a partial convergence with the university's advanced liberal objectives of going online to become a globally competitive university. We conclude that more research needs to be conducted into the multiple and ambiguous effects of work-arounds in the practice of governing.
Original languageEnglish
Pages (from-to)29-54
Number of pages26
JournalScience Technology and Human Values
Volume35
Issue number1
DOIs
Publication statusPublished - Jan 2010

Fingerprint

Enterprise resource planning
university
planning
resources
Planning
Resources
Enterprise
discourse

Cite this

Kitto, Simon ; Higgins, Vaughan. / Working around ERPs in technological universities. In: Science Technology and Human Values. 2010 ; Vol. 35, No. 1. pp. 29-54.
@article{6b07c2b206214f04a5bf8846a6413c0b,
title = "Working around ERPs in technological universities",
abstract = "This article explores the work-arounds through which an Enterprise Resource Planning (ERP) software system is implemented within an Australian University. We argue that while resistance is significant, the process of working around a technology can have ambiguous effects in terms of how users'in this case academics'are governed and govern themselves. Drawing upon Andrew Barry's Foucauldian-inspired work on ''technological zones,'' we show how attempts to work-around the ERP contributed to the creation of an alternative technological zone based on cultural discourses of academic freedom aimed at resisting the standardized programs of action inscribed within the university-wide ERP. However, we demonstrate also that these work-arounds resulted in a partial convergence with the university's advanced liberal objectives of going online to become a globally competitive university. We conclude that more research needs to be conducted into the multiple and ambiguous effects of work-arounds in the practice of governing.",
author = "Simon Kitto and Vaughan Higgins",
note = "Imported on 12 Apr 2017 - DigiTool details were: month (773h) = Jan 2010; Journal title (773t) = Science, Technology and Human Values. ISSNs: 0162-2439;",
year = "2010",
month = "1",
doi = "10.1177/0162243908329535",
language = "English",
volume = "35",
pages = "29--54",
journal = "Science Technology and Human Values",
issn = "0162-2439",
publisher = "SAGE Publications Inc.",
number = "1",

}

Working around ERPs in technological universities. / Kitto, Simon; Higgins, Vaughan.

In: Science Technology and Human Values, Vol. 35, No. 1, 01.2010, p. 29-54.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Working around ERPs in technological universities

AU - Kitto, Simon

AU - Higgins, Vaughan

N1 - Imported on 12 Apr 2017 - DigiTool details were: month (773h) = Jan 2010; Journal title (773t) = Science, Technology and Human Values. ISSNs: 0162-2439;

PY - 2010/1

Y1 - 2010/1

N2 - This article explores the work-arounds through which an Enterprise Resource Planning (ERP) software system is implemented within an Australian University. We argue that while resistance is significant, the process of working around a technology can have ambiguous effects in terms of how users'in this case academics'are governed and govern themselves. Drawing upon Andrew Barry's Foucauldian-inspired work on ''technological zones,'' we show how attempts to work-around the ERP contributed to the creation of an alternative technological zone based on cultural discourses of academic freedom aimed at resisting the standardized programs of action inscribed within the university-wide ERP. However, we demonstrate also that these work-arounds resulted in a partial convergence with the university's advanced liberal objectives of going online to become a globally competitive university. We conclude that more research needs to be conducted into the multiple and ambiguous effects of work-arounds in the practice of governing.

AB - This article explores the work-arounds through which an Enterprise Resource Planning (ERP) software system is implemented within an Australian University. We argue that while resistance is significant, the process of working around a technology can have ambiguous effects in terms of how users'in this case academics'are governed and govern themselves. Drawing upon Andrew Barry's Foucauldian-inspired work on ''technological zones,'' we show how attempts to work-around the ERP contributed to the creation of an alternative technological zone based on cultural discourses of academic freedom aimed at resisting the standardized programs of action inscribed within the university-wide ERP. However, we demonstrate also that these work-arounds resulted in a partial convergence with the university's advanced liberal objectives of going online to become a globally competitive university. We conclude that more research needs to be conducted into the multiple and ambiguous effects of work-arounds in the practice of governing.

U2 - 10.1177/0162243908329535

DO - 10.1177/0162243908329535

M3 - Article

VL - 35

SP - 29

EP - 54

JO - Science Technology and Human Values

JF - Science Technology and Human Values

SN - 0162-2439

IS - 1

ER -