Working in teams: Where is the client?

Julia Coyle, Anne Croker

    Research output: Book chapter/Published conference paperChapter (peer-reviewed)

    Abstract

    Teamwork and client- or patient-centred care are seen as desired attributes of health service providers. However, the relationships between the teams providing health services and the people receiving those services are made complex by the ambiguous nature of clients’ roles in teams. What are their roles in the team? Are they actually part of the team? How visible is the team to them? How can they be involved in teams? This chapter draws on current literature and the authors’ research to explore the concept of client-centred care, the role of clients in the team and implications for health service teams.
    Original languageEnglish
    Title of host publicationHealth practice relationships
    EditorsNarelle Patton, Joy Higgs, Anne Croker, Diane Tasker, Jill Hummell
    Place of PublicationRotterdam, The Netherlands
    PublisherSense Publishers
    Chapter8
    Pages65-74
    Number of pages10
    ISBN (Electronic)9789462097889
    ISBN (Print)9789462097865
    DOIs
    Publication statusPublished - 2014

    Publication series

    NamePractice, education, work and society
    Volume9

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