World Customs Organization global webinar series: Managing HR through a crisis and beyond. Keynote address 19 January 2021: Leading with 2020 hindsight

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Abstract

Firstly, I would like to thank the WCO and in particular the Secretary General, Dr Kunio Mikuriya, for inviting me to address you – virtually – today. The WCO has announced that this year’s International Customs Day (on 26 January 2021) will be dedicated to the efforts made by member administrations to address the challenges of the coronavirus crisis, and in doing so it highlights the central role played by our most valuable resources – our human resources. It is therefore timely to hold this conference with the theme Managing HR through a crisis and beyond.1
Original languageEnglish
Pages (from-to)139-146
Number of pages8
JournalWorld Customs Journal
Volume15
Issue number1
Publication statusPublished - Mar 2021

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